We call the exact customer orientation of the range of services the "how-does-the-customer-use-that-question". At the same time, we are aware of two important facts in the definition of our company and performance targets:
Firstly, our customers are known as quality leaders in their product segment.
Secondly, our service is a partial service within a complex manufacturing and value-added process.
Both factors have allowed Wutal AluminiumGuss, in its self-image, to become a customer's "extended workbench".
That calls for a degree of cooperation, which is more than just being close to the customer. It is in fact about identifying with its company targets, its market and customer success.